Primary Tree Surgeons Ltd is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Primary Tree Surgeons Ltd Web site and governs data collection and usage. By using the Primary Tree Surgeons Ltd website, you consent to the data practices described in this statement.

Collection of your Personal Information

Primary Tree Surgeons Ltd collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Primary Tree Surgeons Ltd also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Primary Tree Surgeons Ltd. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Primary Tree Surgeons Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Primary Tree Surgeons Ltd Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Primary Tree Surgeons Ltd public message boards, this information may be collected and used by others. Note: Primary Tree Surgeons Ltd does not read any of your private online communications.

Primary Tree Surgeons Ltd encourages you to review the privacy statements of Web sites you choose to link to from Primary Tree Surgeons Ltd so that you can understand how those Web sites collect, use and share your information. Primary Tree Surgeons Ltd is not responsible for the privacy statements or other content on Web sites outside of the Primary Tree Surgeons Ltd and Primary Tree Surgeons Ltd family of Web sites.

Use of your Personal Information

Primary Tree Surgeons Ltd collects and uses your personal information to operate the Primary Tree Surgeons Ltd Web site and deliver the services you have requested. Primary Tree Surgeons Ltd also uses your personally identifiable information to inform you of other products or services available from Primary Tree Surgeons Ltd and its affiliates. Primary Tree Surgeons Ltd may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Primary Tree Surgeons Ltd does not sell, rent or lease its customer lists to third parties. Primary Tree Surgeons Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Primary Tree Surgeons Ltd may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Primary Tree Surgeons Ltd, and they are required to maintain the confidentiality of your information.

Primary Tree Surgeons Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Primary Tree Surgeons Ltd keeps track of the Web sites and pages our customers visit within Primary Tree Surgeons Ltd, in order to determine what Primary Tree Surgeons Ltd services are the most popular. This data is used to deliver customized content and advertising within Primary Tree Surgeons Ltd to customers whose behavior indicates that they are interested in a particular subject area.

Primary Tree Surgeons Ltd Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Primary Tree Surgeons Ltd or the site; (b) protect and defend the rights or property of Primary Tree Surgeons Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of Primary Tree Surgeons Ltd, or the public.
 
Controlling your personal information
 
You may choose to restrict the collection or use of your personal information in the following ways:
 
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
 
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing
 
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please contact us.

Use of Cookies

The Primary Tree Surgeons Ltd Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Primary Tree Surgeons Ltd pages, or register with Primary Tree Surgeons Ltd site or services, a cookie helps Primary Tree Surgeons Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Primary Tree Surgeons Ltd Web site, the information you previously provided can be retrieved, so you can easily use the Primary Tree Surgeons Ltd features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Primary Tree Surgeons Ltd services or Web sites you visit.

Security of your Personal Information

Primary Tree Surgeons Ltd secures your personal information from unauthorized access, use or disclosure. Primary Tree Surgeons Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Primary Tree Surgeons Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. Primary Tree Surgeons Ltd encourages you to periodically review this Statement to be informed of how Primary Tree Surgeons Ltd is protecting your information.

Contact Information

Primary Tree Surgeons Ltd welcomes your comments regarding this Statement of Privacy. If you believe that Primary Tree Surgeons Ltd has not adhered to this Statement, please contact Primary Tree Surgeons Ltd at do.not.reply@solvd.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.